Code with Claude
Building real software hand-in-hand with Claude — practical AI-assisted development, end to end.
4 posts
Serial tales from the deep...
Multi-part deep dives, grouped into series. Pick one to read it from the top.
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JIRA Service Management
Getting the most out of JIRA Service Management — configuration, workflows and real-world ITSM.
11 posts
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NextJS MD Blog
Building a markdown-powered blog with Next.js, step by step.
4 posts
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AI
Notes from the frontier of artificial intelligence — tools, models and what they mean for the rest of us.
3 posts
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Service Design as Code
Treating service design like software — versioned, testable, and built to last.
3 posts
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Service Excellence
The craft of delivering services people actually love to use.
8 posts
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XLAs
Experience-level agreements — measuring what customers feel, not just what systems do.
2 posts