Welcome!

I'm a Lead Service Architect and Developer based in London, with hands-on experience across public and private sector clients.

I combine deep technical knowledge with a practical, energetic approach — using the right technology to build efficient, elegant, and cost-effective solutions that actually get delivered.

Service Architect

ITIL v3 Expert

Developer

HTML5

I've led cross-functional teams through complex challenges, with a focus on autonomy, professional growth, and scalable outcomes.

This site is where I share the projects I've built, my thoughts around ITSM and technology, musings, and the things I've picked up along the way.

Thanks for stopping by. I hope you find something useful!


Latest Posts

Why Enterprise Management Is the Glue Holding Complex Service Landscapes Together
ITSM

Why Enterprise Management Is the Glue Holding Complex Service Landscapes Together

When 47 SaaS platforms, three cloud providers, and two managed service partners collide, complexity ...

Sep 16 2026

Read: 6 minutes